Frequently Asked Questions

bahrain.bh is the National Portal of the Kingdom of Bahrain. It provides general information about the Kingdom, and is a gateway to access public eServices, and a platform to communicate with government entities through the available eParticipation tools.

The lock icon means that this eService requires login with an eKey account in order to benefit from the service.

The eKey is a login account with your personal ID number (CPR) and password used to access some eServices.

The eKey login provides the authenticated user a single-sign-on experience on the portal. This means once the user enters their eKey credentials through the portal login (top right of the screen) all eServices that require eKey login will be unlocked. In addition, logging in with eKey in some eServices will give the user the ability to preview all the eService details & access them in one single transaction. For more details on eKey's basic level, please visit the eKey website.

There are two levels for the eKey account. The basic level is used for most of the eServices and can be obtained easily; you can do so by registering for a Standard eKey . The Advanced level of eKey ensures a higher level of security and allows access to all eServices; it requires the verification of the user's Identity Card and fingerprint. To create an advanced eKey account, visit one of our eKey centres.